Joining the class or meeting
Click on the link - Most of you will receive a link to join a particular class or meeting. This link may be posted in Canvas, or possibly in an email or calendar invite. The first step is to click on this link, then when prompted, click Open Zoom Meetings
If this is your first time using Zoom, follow the prompts to download and install Zoom. You can also download it before the meeting from the Managed Software Center or zoom.us/download, and test Zoom at zoom.us/test
Once Zoom has finished installing you can join the meeting, after selecting Join with Video and Join with Computer Audio. If you don’t have a Zoom account, you can follow the instructions HERE to sign up with your Fuller email. Once you have a Zoom account with your Fuller email, please sign in to it when joining classes. This will allow you to be placed correctly in breakout groups.

Join with Video - Check the appropriateness of your video feed then select Join with Video. We strongly encourage all students to participate in class by keeping their video on.

Join with Computer Audio - The first time you use Zoom, it is highly recommended to click on “Test Speaker and Microphone” and follow the prompts. If you need to use your phone for audio for whatever reason (no microphone on computer, very poor/choppy internet connection) click on “Phone Call” and dial one of the given numbers.

Some classes or meetings will use waiting rooms - while you are waiting to join you may Test Your Computer Audio.

Once you are in the meeting

For an overview of all the features available in a meeting, go to https://support.zoom.us/hc/en-us/articles/200941109-Attendee-Controls-in-a-Meeting

If you are the host (you created the meeting, or someone assigned you the host role), learn about additional meeting configuration and facilitation settings here: https://support.zoom.us/hc/en-us/articles/201362603-What-Are-the-Host-Controls

Security Concerns?

All of our Zoom classes and meetings are set up with passwords, and many with waiting rooms, which will prevent unauthorized users from joining without approval. Hosts and co-hosts may explore additional in-meeting security options here: https://support.zoom.us/hc/en-us/articles/360041848151

With passwords in place, Zoom is at least as secure as other videoconferencing platforms.

Support

For any questions, please email vcsupport@fuller.edu

You may also find a large list of resources at https://zoom.us/docs/en-us/covid19.html

Problems?

You may find further troubleshooting tips HERE